This Cancellation Policy applies to transportation reservations made with MKE Limo Service.

By confirming and paying for a reservation, the customer agrees to the cancellation and refund terms below.

Reservation Confirmation

A transportation request is not considered confirmed until:

• MKE Limo Service has approved the requested trip;

• the customer has received a final quote;

• full payment has been received; and

• written confirmation has been issued.

Submitting a quote request does not reserve transportation.

Cancellations Made 48 Hours or More Before Pickup

Reservations canceled at least 48 hours before the scheduled pickup time are eligible for a full refund.

The cancellation request must be received by MKE Limo Service before the 48-hour cancellation deadline.

Cancellations Made Less Than 48 Hours Before Pickup

Reservations canceled less than 48 hours before the scheduled pickup time are nonrefundable.

This includes cancellations caused by changes in personal plans, scheduling conflicts, or other customer-requested changes that result in the transportation no longer being needed.

Reservations Made Within 48 Hours

Reservations made less than 48 hours before the scheduled pickup time are nonrefundable once payment has been completed and the reservation has been confirmed.

Customers should verify all trip details before making payment for a reservation scheduled within this period.

No-Shows

No-show reservations are nonrefundable.

A customer may be considered a no-show if the customer:

• is not present at the confirmed pickup location;

• cannot be reached after reasonable attempts to make contact; or

• fails to appear or proceed with the scheduled transportation.

Reservation Changes

Requests to change a confirmed reservation are subject to availability.

Changes may include:

• Pickup date

• Pickup time

• Pickup location

• Destination

• Additional stops

• Service duration

• Other itinerary details

A requested change is not confirmed until MKE Limo Service provides written approval.

Changes may result in revised pricing.

If a requested change cannot be accommodated and the customer chooses to cancel the reservation, the normal cancellation deadlines will apply.

Airport and Flight Changes

Customers should notify MKE Limo Service as soon as possible of known changes to flight schedules or airport transportation plans.

Airline delays, cancellations, schedule changes, baggage delays, and other airport-related circumstances are outside the control of MKE Limo Service.

Any significant change to a confirmed transportation schedule is subject to availability.

If the transportation can no longer be provided because of a customer-requested schedule change, the applicable cancellation terms will apply.

Weddings, Hourly Service, and Custom Trips

The same 48-hour cancellation policy applies to wedding transportation, hourly reservations, long-distance trips, point-to-point transportation, and other custom transportation unless different cancellation terms are specifically stated in the customer's written quote or reservation confirmation.

Refund Processing

Approved refunds will be returned to the original payment method when possible.

Processing times may vary depending on the payment provider, financial institution, and payment method used.

Once MKE Limo Service issues a refund, additional processing time may be required before the funds appear in the customer's account.

Cancellations by MKE Limo Service

If MKE Limo Service is unable to fulfill a confirmed reservation, the customer will receive a full refund of the amount paid for the affected transportation service.

MKE Limo Service will make reasonable efforts to notify the customer as soon as possible if a confirmed reservation cannot be fulfilled.

Severe Weather and Conditions Outside Our Control

Weather, road closures, accidents, airport conditions, government restrictions, and other circumstances outside the reasonable control of MKE Limo Service may affect transportation.

When reasonably possible, MKE Limo Service will work with the customer to determine whether the trip can be safely completed, delayed, or rescheduled.

Refund eligibility in these circumstances will depend on the specific situation and whether MKE Limo Service is able to provide the confirmed transportation.

How to Cancel a Reservation

To cancel or request a change to a confirmed reservation, contact MKE Limo Service as soon as possible.

MKE Limo Service
Phone: (414) 388-8745
Website: MKELimoService.com

The effective cancellation time is the time the cancellation request is received by MKE Limo Service.

Policy Acceptance

By paying for and confirming transportation with MKE Limo Service, the customer acknowledges and agrees to this Cancellation Policy and the applicable Transportation Terms.